Archive for the ‘Quality of In Home Care’ Category

Technology Changes the In-home Care Landscape

Posted on: June 25th, 2015 by Kim McCreery

Senior couple video conferenceTechnology has revolutionized in-home care, for patients, caregivers and loved ones. For decades, being “home” had the potential to become extremely isolating, as aging parents and relatives were often cut off from their families and social circles due to immobility and lack of comfortable access, transportation and support. However, with the proliferation of smart technology, social media and interactive telecommunications platforms, senior home care means more connection, comfort and engagement than ever before.

Many new technology entrants to the marketplace have infinite applications for home care services, from traditional medical applications to socially-driven engagement capabilities. Not only do these tools bring a much-needed peace of mind to seniors, their caregivers and loved ones, but more importantly, they enable more freedom, more independence and an increased quality of life. Nowadays, just because you’re home doesn’t mean you can’t connect, converse and feel like you’re a part of something outside of your immediate surroundings. And likewise, should a medical emergency arise, it’s these tech enhancements that keep loved ones safe and cared for. Here are a few favorites:

  • Webcams: Installing webcams throughout the home allows both family members and caregivers the ability to virtually check in on the senior at any time. Webcams also allow family members who live far way to video chat with their loved ones.
  • Sensor Monitors: In conjunction with webcams, sensors can be placed throughout the home to track movement. These are particularly handy for seniors with ambulation or wandering issues. Most sensor systems connect to a TV or computer monitor and an Internet connection.
  • Medical Alert Pendants: These handy devices have been around for a few years now, but continue to be updated to increase effectiveness. They are worn by the senior and the button is pressed in the event of a fall or other emergency, connecting the senior to 911 or another emergency response service.
  • Automatic Pill Reminders/Dispensers: These are perfect for patients with dementia or Alzheimer’s disease. An alarm goes off, alerting the senior to take his or her medication by voice message, and dispenses the correct dosage. If the senior misses a dose, an alert is sent to the caregiver after 90 minutes.

At Home Solutions provides a monthly rental service for automatic pill reminder dispensers and medical alert pendants. There is no long-term commitment and there is always the option to purchase the equipment. Contact At Home Solutions today to learn more.

And don’t forget about some of the non-traditional medical and personal care technology—platforms like Facebook, Skype and Facetime as well as gaming platforms such as Wii Fit and Lumosity which add a much-needed layer of engagement, excitement and enjoyment to provide an overall greater quality of life.

Besides providing assistance with in-home technology for seniors, At Home Solutions provides a wide variety of home care services, including personal care, transportation, light housekeeping and specialized disease care management and education. At the core of these home care services is a commitment to creating an increased emotional wellbeing, added social engagement and the utmost in safety and security. Learn more about how At Home Solutions provides a different kind of home care in the Mesa and Casa Grande areas.

Reasons for Hiring a Homecare Agency like At Home Solutions

Posted on: September 27th, 2013 by Kim McCreery No Comments

Seniors and adults with disabilities have many choices when it comes to home care; however it’s important to understand that all companies don’t operate the same.  At Home Solutions recommends thoroughly screening each company before making a decision. To help with this process, we provide a home care checklist containing questions to ask when interviewing caregiving agencies and registries.

Reputable home care agencies implement and maintain processes that ensure high standards of care. Below is a list of reasons why At Home Solutions is great choice when it comes to providing home care for your loved one.

    1. Only caregivers with verifiable experience are hired by At Home Solutions (AHS).
    2. AHS Caregivers are personally interviewed and thoroughly screened before being hired.
    3. New hire caregivers must pass a 30 hour caregiving training course or pass a 180 question and knowledge care demonstration test. They also must be certified in CPR and First Aid. Monthly continuing education is mandatory.
    4. Home care agencies handle all employee expenses and IRS taxes so you won’t have to.

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  1. AHS employees are bonded and the company maintains a general and professional liability policy which means you will never be liable for any work injury claims.
  2. Care coordinators conduct free needs assessments, home safety checks, set up a care plan, hand-pick caregivers, and manage care every step of the way.
  3. Care Coordinators are on call 24/7.
  4. Care Coordinators can help refer trustworthy community partners like Home Health, Hospice, Medical Equipment, Legal Assistance, Geriatric Care Managers, Home Repair and more.
  5. AHS guarantees staffing. If a caregiver is ill, a care coordinator will provide care so the client doesn’t go without.
  6. AHS is a highly respected home care agency serving Arizona since 2001. We are contracted with the Arizona Long Term Care System, The Southern Arizona VA Health Care System, and have been honored as a top 25 workplace for women.

Kim

An Interview with a Home Care Agency

Posted on: February 14th, 2013 by Kim McCreery No Comments
Home Care Coordinator, Sue Burke

Home Care Coordinator, Sue Burke

Home Care Coordinator Sue Burke shares why and how At Home Solutions is different with a
potential client and his adult son.

Recently I received a phone call from a gentleman who wanted to arrange home care services for his dad. I scheduled a visit with both of them, expecting to do a new client intake. Instead, the son asked to “interview” me and the company. He asked a lot of questions, such as how long had At Home Solutions been in business and how long had I worked for the company. I told him the company has been in business over ten years and that I have been with the company for nine and a half years. I explained how I began my career with the company by caring for my mother and later caring for other clients. I had worked as a home care aide for five years when I was offered the position of Home Care Coordinator. He next asked if I liked my job and I told him, yes, very much. He asked what I thought about At Home Solutions. I told him it was a great company to work for, and that we were recently named a top 25 work place for women by AZ magazine.

The son then asked if his dad would have one dedicated caregiver. I told him yes, but that there may be times when the aide may not be able to come because of illness or car trouble. I assured him if that was the case, I would send someone else out or I would provide the care myself. When he asked how I would introduce a worker to his dad, I told him I would personally bring the caregiver out to meet his dad and go over the care plan and tasks with her. Since he lived out of state, the son was concerned about staying informed about his dad’s health and care. I told him I would provide weekly updates on his dad’s doctor appointments and his well being. At the end of our meeting, the son said he and his dad were interviewing other agencies and would decide which company to hire later that
night.

The next morning I received a call from the son. He and his dad had chosen At Home Solutions. I asked him what stood out about our company. He said the length of time in business and my answers to his many questions. He stated the other companies weren’t as confident when answering some of his questions and couldn’t guarantee the same caregiver or back-up staffing.

We encourage clients and family members to do their due diligence when considering in home care. If you would like a list of suggested questions to ask when interviewing a home care agency click here. We strive hard to offer personal, customized care that you can count on!

Kim